Digitization of death notifications in Belgium

Digitization of death registration in Belgium: a step towards people-oriented efficiency

When someone dies, there's a lot to deal with: grief, farewells, and unfortunately, a mountain of paperwork. Until recently, death registration in Belgium was largely paper-based, with forms that had to be manually completed and submitted by doctors, funeral directors, and municipal authorities. But that's changing. Starting in January 2026, death registration in Flanders will be fully digital thanks to the eLys platform.

What is eLys?

eLys is a digital exchange platform that connects all parties involved in a death—doctors, funeral directors, local governments, crematories, and government services. The goal? A faster, simpler, and error-free process that eases the burden on bereaved families during this difficult time.

How does it work?

From the moment a doctor confirms death, the information is entered via a secure web application. This information is automatically shared with the municipality to prepare the death certificate. Funeral directors can submit and receive the necessary documents, such as permission for burial or cremation, via the same platform. The deceased's last will and testament is also available digitally, ensuring the funeral can proceed correctly and respectfully.

Benefits for survivors and professionals

• Faster processing: The death certificate can be available within one business day.
• Fewer errors: Data is entered only once and shared automatically.
• Better collaboration: Everyone involved works through one platform.
• Privacy and security: The platform complies with strict privacy regulations.

A broad collaboration

The project is a collaboration between eight Flemish cities and municipalities (including Leuven, Ghent, and Antwerp), the funeral sector, medical associations, and government agencies such as the Department of Care and eHealth. The Flemish data partner Athumi is responsible for building and managing the platform.

What does this mean for the funeral sector?

For funeral directors like Uitvaartzorg Cromboom, this digitalization means a significant reduction in administrative tasks. Faster access to documents and data allows them to focus more on their core mission: supporting grieving families with care and respect.

Vision for the future

The digitization of death registrations is an example of how technology can be used to improve people-centered services. The project fits within the broader framework of the "Town Hall of the Future," in which local governments strive for more efficient and inclusive digital processes.